Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel. If you are not aware of the PIN for your chip credit card, or you are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Tax Exempt Policy
In order to comply with Maryland State Tax law, the hotel must have in its files certain documentation from all guests who claim a sales tax exemption. A Maryland State Tax Exemption certificate must be presented to the hotel. Please note, tax exemption only applies to Maryland State Taxes and does not include local occupancy taxes.
All Tax Exempt sales must be made directly to and paid for by the Federal Government and its agencies and instrumentalities. A government employee who rents a hotel room and pays for it by cash, personal check or personal credit card is required to pay Maryland sales and use tax to the hotel. The tax is due on such transaction even though the Employee may have documentation provided by the government agency indicating that the purchaser is a government employee or may be reimbursed by the government for these expenses. Certain US government credit cards are exempt for travel purchase. Please check with the hotel to confirm your government credit card is approved for tax exempt travel purchases.
For non-profit charitable, educational or religious organizations, the tax exempt only applies to purchases made by the registered organization. It may not be used to purchase items for the personal use of officials, members or employees of the organization. An association attendee who rents a hotel room and pays for it by cash, personal check or personal credit card is required to pay Maryland sales and use tax to the hotel.
Credit Card Policy
All accounts can be settled at check out with cash or credit; however, all reservations require a valid credit or debit card at check-in.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
All guest rooms and public spaces are 100% non-smoking. A 300 USD cleaning fee will be charged to any guest who violates the smoking policy. Please contact the hotel for further information.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Dogs up to 40 pounds are allowed. Dogs over 40 pounds are permitted only if they are service companions. Guests must inform the front desk at check-in that they have a pet. Dogs cannot be left unattended in guest rooms at any time. A 200 USD cleaning and repair fee may be applied to the credit card on file should any necessary additional cleaning or repairs be found during or after a guest’s departure.
Early Departure Policy
An early departure fee of 50 USD applies to guests checking out prior to their departure date confirmed at check-in.
Sheraton College Park North Hotel
4095 Powder Mill Road.